VSILow Voltage
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PRIVACY
POLICY

Last updated: 2025 · Effective for all visitors and customers of this site.

VSI LOW VOLTAGE SOLUTIONS LLC (the "Company," "we," "us") operates this website at vsilowvolta.shop from its business address at 711 Washington Ave, Washington Court House, 43160, United States. The website was designed and built by the developer VSI LOW VOLT. This Privacy Policy explains what information the site and the Company collect, why it is collected, how it is used and shared, and what choices you have regarding it.

The Company provides electrical, low-voltage, mechanical, plumbing, HVAC, refrigeration, insulation, rigging and specialty equipment installation services. This site is primarily an informational brochure and a contact channel — it is not an e-commerce store, does not hold user accounts, and does not process payments online.

1. Information We Collect

1.1 Information you send directly

When you contact the shop by email, phone or the service ticket form, you may provide:

  • Your name and, where applicable, company name;
  • Contact details — email address and telephone number;
  • The site address or city/state of the property where work is needed;
  • The content of your request — descriptions of equipment, systems, timelines, and any photos, drawings or cut sheets you choose to attach by email.

The on-page contact form opens your own email client; nothing is transmitted to us until you press send in your mail application.

1.2 Information collected automatically

Like most websites, our hosting infrastructure records standard technical logs when pages are requested: IP address, browser type and version, operating system, referring URL, pages requested, date/time stamps and HTTP status codes. These logs are generated by the hosting provider and retained for security, abuse prevention and performance analysis.

1.3 Information we do not collect

This site does not use advertising trackers, does not run behavioral analytics profiles, does not create user accounts, does not store payment card data, and does not use cookies for tracking purposes. Any cookies present are limited to strictly technical requirements of the hosting service, if any.

2. How We Use Information

Information submitted to the Company is used for legitimate business purposes only:

  • Responding to inquiries — scoping, estimating and scheduling installation work you request;
  • Performing work — preparing site visits, submittals, permits, inspections and coordination for an engagement you authorize;
  • Record keeping — retaining correspondence, scopes, invoices and job records for accounting, tax, insurance and warranty purposes;
  • Safety and compliance — maintaining records relevant to licensed trade work, code inspections and jobsite requirements;
  • Site security — hosting logs are used to detect abuse, attacks and errors.

We do not sell personal information, do not rent contact lists, and do not share submitted details with third parties for marketing purposes.

3. Sharing and Disclosure

Information may be shared only in the following limited circumstances:

  • Service providers — hosting (Firebase/Google Cloud), email routing (Spaceship) and similar infrastructure providers process data to deliver the site and communications. They act on their own terms and safeguard obligations.
  • Project participants — for an authorized engagement, limited details (site address, scope, contact) may be shared with subcontractors, suppliers, engineers of record, permitting authorities or inspection agencies as the work requires.
  • Legal obligation — disclosures required by law, court order, regulator or to protect the rights, safety or property of the Company, our crews or others.
  • Business transfer — if the Company's assets are sold or merged, contact records may transfer to the successor entity.

4. Retention

Correspondence and job records are retained for as long as reasonably needed for the engagement, warranty documentation, insurance and statutory recordkeeping periods applicable to contracting work in Ohio. Hosting logs are retained per the hosting provider's standard schedule. When information is no longer required, it is deleted or anonymized where feasible.

5. Security

We take reasonable administrative and technical measures to protect information: access is limited to personnel who need it to do the work, communications run over encrypted channels (HTTPS/TLS), and records are kept on secured systems. No method of transmission or storage is completely secure, and we cannot guarantee absolute security; you should avoid sending sensitive personal data by ordinary email.

6. Your Choices and Rights

  • You may decline to provide information — we simply may not be able to scope or schedule work without it.
  • You may request access to, correction of, or deletion of the personal information we hold about you by contacting us at info.zhang@vsilowvolta.shop. We will respond within a reasonable period, subject to legal recordkeeping obligations.
  • You may ask us to stop contacting you; transactional communications about active work may still be sent while an engagement is open.

Ohio does not currently impose a comprehensive state privacy law granting additional consumer rights, but we honor the access, correction and deletion requests described above for any visitor. California residents and EU/UK visitors may contact us to exercise any rights applicable under CCPA/CPRA or GDPR where those laws apply.

7. Third-Party Links

This site may link to third-party resources (map services, manufacturer documentation, code references). We are not responsible for the privacy practices of those sites; review their policies separately.

8. Children's Privacy

This site is directed at building owners, managers, contractors and adult homeowners. It is not intended for children under 13, and we do not knowingly collect personal information from children. If you believe a child has submitted information, contact us and we will delete it.

9. Changes to This Policy

We may update this Privacy Policy as the site or practices change. The "Last updated" date above reflects the current version. Material changes will be posted on this page.

10. Contact

Privacy questions, requests or concerns: